/* RTL adapter for the original Lagom theme. */
.telegram-activation-button {
  display: block;
  margin: 0;
  width: 100%;
  border: 1px solid var(--brand-primary-darker) !important;
  border-radius: var(--border-radius-base) !important;
  text-align: center;
  box-shadow: 0 4px 12px rgba(6, 92, 254, .18);
}

.telegram-activation-panel {
  margin-bottom: var(--ui-block-spacing-base);
}

.telegram-activation-panel .panel-body {
  padding: var(--ui-block-padding-sm);
}

.ticket-reply {
  direction: rtl;
  border-left: none;
  border-right: 4px solid var(--gray-lighter-3);
}

.ticket-reply:before {
  left: auto;
  right: 0;
  z-index: 0;
}

.ticket-reply > * {
  position: relative;
  z-index: 1;
}

.ticket-reply.ticket-reply-staff {
  border-right-color: var(--brand-primary);
}

.ticket-reply.ticket-reply-staff:before {
  background: var(--brand-primary);
}

.ticket-reply-top {
  direction: rtl;
}

.ticket-reply-top .user,
.ticket-reply-top .user-info {
  align-items: flex-start;
}

.ticket-reply-top .user {
  display: flex;
  flex: 1;
  min-width: 0;
}

.ticket-reply-top .user-info {
  display: flex;
  flex: 1;
  min-width: 0;
}

.ticket-reply-top .client-avatar + .user {
  padding-left: 0;
  padding-right: var(--ui-block-spacing-sm);
}

.ticket-reply-top .user-info time {
  display: block;
  margin-top: 4px;
  color: var(--text-lighter-color);
  font-size: var(--font-size-sm);
}

.ticket-role {
  margin: 0;
  width: fit-content;
  border: 1px solid currentColor;
  border-radius: 50px;
}

.ticket-reply-author {
  display: flex;
  align-items: center;
  flex-wrap: wrap;
  gap: var(--spacing-2x);
}

.ticket-reply-body,
.ticket-reply-body p,
.ticket-message-attachments {
  direction: rtl;
  text-align: right;
}

/* Ticket layout based on the original Lagom ticket view. */
.ticket-detail-page {
  direction: rtl;
}

.ticket-detail-header {
  margin-bottom: var(--ui-block-spacing-lg);
}

.ticket-detail-header .panel-body {
  padding: var(--ui-block-padding-base);
}

.ticket-detail-header-row {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: var(--ui-block-spacing-base);
}

.ticket-detail-id {
  display: block;
  color: var(--text-lighter-color);
  font-size: var(--font-size-sm);
  margin-bottom: 4px;
}

.ticket-detail-subject {
  margin: 0 0 var(--spacing-2x);
  font-size: var(--font-size-xlg);
  line-height: var(--line-height-xlg);
}

.ticket-detail-meta {
  display: flex;
  flex-wrap: wrap;
  gap: var(--spacing-2x) var(--ui-block-spacing-base);
  color: var(--text-lighter-color);
  font-size: var(--font-size-sm);
}

.ticket-status-badge {
  display: inline-flex;
  align-items: center;
  padding: 5px 10px;
  border-radius: 50px;
  color: #fff;
  white-space: nowrap;
}

.ticket-detail-messages {
  display: flex;
  flex-direction: column;
  gap: var(--ui-block-spacing-lg);
}

.ticket-composer {
  direction: rtl;
  margin-bottom: 24px;
  overflow: hidden;
  border: 1px solid #e0e3e8;
  border-radius: 8px;
  background: #fff;
}

.ticket-composer-tabs {
  display: flex;
  gap: 32px;
  align-items: center;
  min-height: 68px;
  padding: 0 28px;
  border-bottom: 1px solid #e0e3e8;
  background: #f7f8fa;
}

.ticket-composer-tabs button {
  position: relative;
  height: 68px;
  padding: 0;
  border: 0;
  background: transparent;
  color: #202a38;
  font-weight: var(--font-weight-base);
}

.ticket-composer-tabs button.active {
  color: #065cfe;
}

.ticket-composer-tabs button.active:after {
  position: absolute;
  right: 0;
  bottom: -1px;
  left: 0;
  height: 2px;
  background: #065cfe;
  content: "";
}

.ticket-composer-tabs .badge {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  min-width: 22px;
  height: 22px;
  margin-right: 6px;
  border-radius: 50px;
  background: #e8f0ff;
  color: #065cfe;
  font-size: var(--font-size-xs);
}

.ticket-composer-body {
  padding: 28px;
}

.ticket-composer-user {
  display: flex;
  align-items: center;
  gap: 16px;
  margin-bottom: 20px;
  padding: 16px 20px;
  border-radius: 8px;
  background: #f5f6f8;
}

.ticket-composer-user > div:last-child {
  display: flex;
  flex-direction: column;
  gap: 2px;
}

.ticket-composer-user span { color: #697386; font-size: 13px; }

.ticket-editor {
  overflow: hidden;
  border: 1px solid #d9dde4;
  border-radius: 8px;
}

.ticket-editor-toolbar {
  display: flex;
  align-items: center;
  gap: 18px;
  min-height: 48px;
  padding: 0 20px;
  border-bottom: 1px solid #e0e3e8;
  background: #fff;
}

.ticket-editor-toolbar span { color: #202a38; font-size: 14px; }
.ticket-editor-toolbar button { display: inline-flex; align-items: center; justify-content: center; min-width: 24px; height: 26px; border: 0; background: transparent; color: #617087; padding: 3px 5px; cursor: default; }

.ticket-editor .form-control {
  min-height: 250px;
  border: 0 !important;
  border-radius: 0;
  box-shadow: none !important;
  resize: vertical;
  text-align: right;
}

.ticket-add-attachment {
  display: flex;
  align-items: center;
  gap: 10px;
  min-height: 58px;
  margin-top: 20px;
  padding: 0 20px;
  border: 1px solid #d9dde4;
  border-radius: 8px;
  color: #344054;
  cursor: pointer;
}

.ticket-composer-empty { padding: 24px; color: #697386; }

.ticket-composer .form-actions {
  display: flex;
  justify-content: flex-start;
  gap: 10px;
  margin-top: 20px;
}

@media (max-width: 479.98px) {
  .ticket-composer-tabs { gap: var(--spacing-2x); padding: 0 var(--ui-block-padding-sm); }
  .ticket-composer-tabs button { font-size: var(--font-size-xs); }
}

.panel-ticket-information {
  direction: rtl;
  text-align: right;
  overflow: hidden;
  border: 1px solid #e0e3e8;
  border-radius: 8px;
  background: #fff;
  box-shadow: none;
}

.panel-ticket-information .panel-heading { padding: 18px 20px; border-bottom: 1px solid #e0e3e8; background: #fff; }
.panel-ticket-information .panel-title { margin: 0; font-size: 18px; font-weight: 500; }

.panel-ticket-information .ticket-details-children {
  display: flex;
  align-items: center;
  gap: var(--ui-block-spacing-sm);
  text-align: right;
  min-height: 78px;
  padding: 14px 20px;
  border: 0;
  border-bottom: 1px solid #e8eaed;
  background: #fff;
}

.panel-ticket-information .ticket-details-children > i {
  color: var(--text-lighter-color);
  min-width: 18px;
}

.panel-ticket-information .ticket-details-children .list-group-item-content {
  display: flex;
  flex: 1;
  flex-direction: column;
  gap: 3px;
  min-width: 0;
}

.panel-ticket-information .ticket-details-children .title {
  color: var(--text-lighter-color);
  font-size: var(--font-size-sm);
}

.panel-ticket-information .ticket-details-children strong {
  color: var(--text-heading-color);
  font-weight: var(--font-weight-base);
  overflow-wrap: anywhere;
}

.panel-ticket-information .ticket-details-children:last-child { border-bottom: 0; }

.ticket-reply {
  margin-bottom: 0;
}

.ticket-reply-top {
  min-height: 0;
  padding: var(--ui-block-padding-base);
}

.ticket-reply-body {
  min-height: 0;
  padding: var(--ui-block-padding-base) calc(var(--ui-block-padding-base) + 4px) var(--ui-block-padding-base) var(--ui-block-padding-base);
  color: var(--text-body-color);
  line-height: var(--line-height-lg);
}

.ticket-reply-body p {
  margin: 0;
  white-space: pre-wrap;
}

.ticket-detail-actions {
  display: flex;
  align-items: center;
  gap: var(--spacing-2x);
  margin-top: var(--ui-block-spacing-lg);
}

@media (max-width: 767.98px) {
  .ticket-detail-header-row { flex-direction: column; }
  .ticket-detail-actions { flex-wrap: wrap; }
}